Lunorica · Privacy

Privacy Policy

Clear, readable, and consistent with Lunorica. For questions, visit Contact.

Plain-English summary

We use your information to run Lunorica and personalize your experience. We don’t sell your personal information.

— You choose what optional questions to answer.

— You can request access, export, or deletion (subject to law).

— We use trusted service providers to help operate Lunorica.

Information we collect

We collect only what we need to provide and improve Lunorica.

— Account details you provide (like name and email).

— Usage data (like pages viewed and feature interactions).

— Optional responses you choose to share (like goals or preferences).

How we use information

We use information to:

— Provide and improve Lunorica.

— Personalize guidance and suggestions.

— Maintain safety, security, and integrity.

— Respond to support requests.

Sharing

We don’t sell your personal information. We may share information with trusted service providers who help us operate Lunorica (for example, hosting, analytics, and customer support). They’re required to protect it and use it only to provide services to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with anyone. Your mobile number is used only to deliver the messages you asked for, and is passed to our messaging provider solely to send them.

Talking out loud

You can talk to Lunora, our voice guide, instead of typing. The microphone only ever opens when you press Talk, and while it is on the screen says so — there is no listening you have not switched on, and nothing listens in the background.

— While you are talking, your speech is sent to our speech provider to be turned into words. We do not keep a recording of your voice.

— We do keep the written transcript of the conversation, the same way we keep what you type, so that Lunorica can pick up where you left off instead of meeting you as a stranger every time.

— Some of what you say becomes a short note about you — the kind of thing you would expect someone to remember from a conversation. You can tell Lunora it has something wrong, and it will not come back.

— We count how long the microphone was on, so we can keep the feature affordable. That is a number of seconds, not a recording.

— Stop whenever you like. Press Stop talking, or close it, and typing works exactly as well.

If you would rather none of it was kept, ask us and we will delete it — see Your choices below.

Text messages

You give us your mobile number in the app and confirm the code we text you. That is the only way a number is ever added, and it is the record of your consent.

— We use it to send sign-in codes when you ask for one, occasional questions that help Lunorica understand you, and reminders about things you have started. Message frequency varies and is typically a few messages per week.

— Message & data rates may apply, depending on your mobile plan.

— Reply STOP to stop, or HELP for help. You can also turn texts off in the app under Me → Texts. We keep a record that you opted out, so that we do not text you again.

— For anything else, email support@lunorica.ai.

The full messaging terms are in our Terms.

Security

We use industry-standard safeguards to protect information. No system is perfectly secure, so please use a strong password and keep it confidential.

Your choices

Depending on your region and legal requirements, you may be able to:

— Access, update, export, or delete your data (subject to law).

— Control optional answers and personalization settings.

— Opt out of non-essential communications.

Last updated Sep 17, 2026